Telecom
Telecom operators compete on service quality and time-to-market. We implement CRM/BSS and service management platforms for telecoms to reduce churn and increase ARPU.
Additionally: 5G, IoT, and cloud communications open new revenue streams. Behavior analytics and churn prediction models enable personalized offers and improve retention.
Business Outcomes
Faster rollout of tariffs and digital services.
Reduced churn and increased ARPU.
Improved service quality and NPS.
Greater flexibility and scalability.
CRM/BSS
Tariff, billing, customer service, and product management within a unified platform.
Service Provisioning
Order orchestration, service activation, SLA and quality control.
Field Service
Mobile workforce management, geo-tracking, and task assignment.
Marketing & Retention
Personalized offers, NBO/NBA, loyalty programs, and churn analytics.